Dashboard metrics explained
What scans, average score, referrals, average rating and total reviews mean on your Trustaroo dashboard, and how each number is calculated.
Read the rating distribution chart
Understand the 1 to 5 star breakdown on your Trustaroo dashboard, how the percentages are rounded, and what the shape of your ratings means.
Review insights and response rate
Premium review insights show how many review requests were sent and what share of recipients started and completed a rating in the period.
Track review progress over time
Set a baseline, compare periods on your Trustaroo dashboard, and learn which changes move scans, average score and referrals.