Edit your business information
Set the company name customers see on your review page and the contact email and phone Trustaroo can show on the private feedback page.
Show contact details on the feedback page
Let unhappy customers reach you directly by showing your contact email and phone number on the private feedback form, per business or per location.
Set your location defaults
Configure the review page URL, the review filter and the referral threshold once, and let every location in your account inherit them.
How the review filter works
See exactly what happens at each star rating, what the review filter does with low ratings, and what it cannot and must not be used for.
Choosing your star threshold
Decide whether 3, 4 or 5 stars should send a customer to your public review page, and understand what each threshold costs you.