Browse and filter your reviews
Find any rating or piece of private feedback on the Trustaroo Reviews page using the location filter, search box, column sorting and paging.
What each review table column means
A column-by-column reference for the Trustaroo reviews table: date, location, rating, feedback, device, browser and the redirected marker.
Read private feedback from customers
See what unhappy customers typed on your Trustaroo feedback page, why the feedback is anonymous, and how to turn comments into fixes.
Respond to unhappy customers
A playbook for handling low ratings and private feedback: response time targets, what to say, taking it offline and closing the loop.
Review response templates
Copy-paste reply templates for 5-star, 4-star, 3-star and 1-star reviews, unfair reviews, and follow-up emails after private feedback.