Skip to main content

10 docs tagged with "Analytics"

Guides about dashboard metrics and reporting.

View all tags

Browse and filter your reviews

Find any rating or piece of private feedback on the Trustaroo Reviews page using the location filter, search box, column sorting and paging.

Dashboard metrics explained

What scans, average score, referrals, average rating and total reviews mean on your Trustaroo dashboard, and how each number is calculated.

Multi-location setup

Name locations consistently, decide between one shared Google review link and one per branch, and compare how your branches are performing.

Read the rating distribution chart

Understand the 1 to 5 star breakdown on your Trustaroo dashboard, how the percentages are rounded, and what the shape of your ratings means.

Review campaign checklist

A practical checklist for launching a review campaign: set the destination, print material, brief your staff and track scans in the dashboard.

Review insights and response rate

Premium review insights show how many review requests were sent and what share of recipients started and completed a rating in the period.

Reviews missing from your dashboard

Find out why expected ratings are missing from your Trustaroo dashboard: the period and location filters, scans without a rating, and reviews left on Google.

Tour of the Trustaroo app

Find your way around Trustaroo: the Dashboard, Reviews, Profile and Automation screens, the Organization menu and the settings behind your avatar.

Track review progress over time

Set a baseline, compare periods on your Trustaroo dashboard, and learn which changes move scans, average score and referrals.