14 docs tagged with "Email automation"

Add, edit, reorder and delete the review request emails in your automation sequence, and set how many days pass before each one is sent.

Build the Zap that adds paying customers to your automation queue, and optionally a second Zap that sends the review requests from your own mail tool.

Reference for the four automation variables, what each one resolves to per contact, and how the review URL ties a review back to the customer.

Choose delays that get replies, from how long to wait before the first review request to how far apart to space reminders and when to stop.

Turn on email automation, choose a fallback location and email provider, then copy the inbound webhook URL and secret from General Settings.

Compare the free Trustaroo plan and Premium side by side: location limits, email automation, review page branding and the locked dashboard tiles.

Understand how Trustaroo sends a delayed sequence of review request emails, where the contacts come from and what stops the sequence.

The full contract for adding a contact to your automation queue, with the request shape, the secret header, an example call and every response.

Prefill a review request with a ready template for hospitality, healthcare, beauty, automotive, home services or retail, then edit it to fit.

See who is waiting for a review request, what Pending, In Progress, Completed and Unsubscribed mean, and how to remove a contact from the queue.

Premium review insights show how many review requests were sent and what share of recipients started and completed a rating in the period.

Work through every reason automated review request emails never reach your customers: the automation toggle, contact status, delays and Zapier settings.

Compare the two email provider options, letting Trustaroo deliver the review request or forwarding it to Zapier to send from your own mail tool.

How Trustaroo stops emailing a contact automatically, how to take somebody out by hand, and the consent basics to respect when you ask for reviews.