21 docs tagged with "Premium"

Add, edit, reorder and delete the review request emails in your automation sequence, and set how many days pass before each one is sent.

Build the Zap that adds paying customers to your automation queue, and optionally a second Zap that sends the review requests from your own mail tool.

Reference for the four automation variables, what each one resolves to per contact, and how the review URL ties a review back to the customer.

Choose delays that get replies, from how long to wait before the first review request to how far apart to space reminders and when to stop.

Turn on email automation, choose a fallback location and email provider, then copy the inbound webhook URL and secret from General Settings.

The free plan allows two active locations. See what happens when you reach the limit, how archiving frees a slot and what Premium changes.

Compare the free Trustaroo plan and Premium side by side: location limits, email automation, review page branding and the locked dashboard tiles.

Understand how Trustaroo sends a delayed sequence of review request emails, where the contacts come from and what stops the sequence.

The full contract for adding a contact to your automation queue, with the request shape, the secret header, an example call and every response.

Prefill a review request with a ready template for hospitality, healthcare, beauty, automotive, home services or retail, then edit it to fit.

See the exact wording the restaurant, retail, healthcare and services presets put on your review, feedback and public review pages before you pick one.

Subscribe to Premium, open the Stripe billing portal to change your payment method or invoices, and understand every subscription status Trustaroo shows.

See who is waiting for a review request, what Pending, In Progress, Completed and Unsubscribed mean, and how to remove a contact from the queue.

Premium review insights show how many review requests were sent and what share of recipients started and completed a rating in the period.

Choose between the default Trustaroo wording, a sector preset or fully custom text for your review page, and see which fields each mode unlocks.

Work through every reason automated review request emails never reach your customers: the automation toggle, contact status, delays and Zapier settings.

Quick answers about plans and billing, QR codes and locations, the review filter, email automation, analytics, languages and the most reported problems.

Compare the two email provider options, letting Trustaroo deliver the review request or forwarding it to Zapier to send from your own mail tool.

How Trustaroo stops emailing a contact automatically, how to take somebody out by hand, and the consent basics to respect when you ask for reviews.

Put your own logo on the public review page, remove it again, and pick a file that still reads well on the small phone screens customers use.

Before and after wording for all four review page screens, and how each line changes whether a customer finishes the rating or writes a public review.